10 Beneficial VoIP Features for Small Business


VoIP systems for small business provide your clients with a professional corporate-feel for a tremendously lower price than a regular VoIP phone system. Most businesses have mobile phones along with their regular phone system. However, business VoIP systems allow companies to combine both of these into one plan.

In case you don’t know, VoIP stands for Voice Over Internet Protocol. In short, this means that you can set up your phone service through your internet connection and do not need a copper wire telephone line to be plugged into the wall.

1. Better Communication with VoIP at a Lower Cost

Regardless of what type of business you have, communication is the backbone of every company. Business VoIP can be incredibly useful to your company and will improve the way you communicate. Small companies using a business VoIP phone system can benefit tremendously from it. Small businesses usually do not have the budget for a big, corporate-style phone system, but a business VoIP system will provide you with those services for a lower cost.

2. Location Has No Importance

Business VoIP is a great system for communicating within the company and with clients – especially if your small business has different locations and many employees working offsite. You will be able to communicate within the company and be able to make all of your long distance and regular local calls. Long distance calls can add up after a while, but VoIP business systems will offer those services for free or a very low charge.

3. No Hardware

Another great thing about business VoIP is that the phone system does not require bulky and expensive hardware for it to operate. In fact, VoIP makes it possible to connect to your work phone system from anywhere there is a computer and internet connection. If you are away on vacation or at home, you will be able to access your work phone.

4. Countless Extensions

With VoIP business systems, you can add as many extensions as you want to. Some of these features are forwarding and holding calls, virtual receptionist, hold music, and custom greetings when people call in. Other more high-tech features are visual voicemail, limitless nationwide calls, and mobile apps for employees.

5. Greeting Clients

Business VoIP systems will greet clients and will be able to transfer them to whichever extension they desire. There is a system called Find Me/Follow Me. This feature allows calls to be routed to cell phones and house phones promptly and conveniently. This makes it is easy for people to check their voicemails and return calls quickly if they do not answer.

6. Tons of Add-On Features

Small businesses may want to purchase many of the features these phone systems have to offer. Although it is a small fee, make sure that your business will use these extra features in your phone system. You can always add more features later if you wish.  It is not only about the lower cost of business VoIP that businesses benefit from but also the quality of the phone system. Lastly, a VoIP system will ultimately improve the productivity of a small business.

7. Ideal for Small Business Without a Lot of Resources

Business VoIP systems are especially perfect for small businesses. This phone system will cut extra costs on employees and phone bills. In other words, you will not regret switching to a VoIP business system.

8. Smooth Operation

Most companies either use or are starting to use VoIP technology to aid or run their business. A lot of firms out there are comfortable with the way they are used to doing business. Thus, some firms may be hesitant to try out new technology or systems. While a business VoIP may sound like a confusing system, in reality, it is quite easy to use and will help your business run smoothly. The best part is that business VoIP will save companies money by getting rid of your regular phone line and switching to a much more efficient phone system.

9. Free Long-Distance Calls and Saving Money

With a business VoIP phone service, you can make free long-distance calls anywhere in the world for free. In fact, some companies have saved up to 60% on their phone service. Just the money saving aspect of business VoIP is enough to make numerous small businesses switch over. Additionally, business VoIP will help your company grow and can give you more flexibility when it comes to making and receiving calls. In short, it will make the overall communication throughout your business better.

10. Advertising

Some VoIP systems will help you advertise certain products and services to clients. You can simply record a message and send it out to their phones. This is, indeed, an easy way to get your products out there and expand your business. Finally, this new way of communication is very useful, saves you money and resources, and will advance your company.



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